1. Data Controller
Within the scope of the Law on the Protection of Personal Data No. 6698 (“KVKK”), your personal data, in relation to transactions carried out through the www.apesan.co website, is processed by Apesan Otomobil Paspası Sanayi ve Ticaret Limited Şirketi as the data controller.
2. YOUR PROCESSED PERSONAL DATA
The Company may process your personal data under the following categories:
Identity Information: First name, last name
Contact Information: Phone number, email address, delivery address
Payment Information: Credit/debit card details (processed by the payment provider)
Order and Billing Information: Purchased products, order number, billing details
User Activity: IP address, website navigation details, cookies
3. PURPOSES OF PERSONAL DATA PROCESSING
Your personal data is processed for the following purposes:
Completing order and payment transactions
Delivering products
Managing customer service and support processes
Providing information about products and services
Notifying you of campaigns and promotions
Fulfilling legal obligations
4. METHODS AND LEGAL BASES FOR DATA COLLECTION
Your personal data is collected via the www.apesan.co website, mobile applications, call center, email, or other digital platforms in accordance with Articles 5 and 6 of the KVKK, based on the following legal grounds:
Performance of a contract: Managing order, delivery, and payment processes
Legal obligations: Tax regulations, consumer rights, billing processes
Legitimate interest: Website security, enhancing user experience
Explicit consent: Communications related to campaigns and marketing
5. SHARING OF PERSONAL DATA
Your personal data may be shared with the following individuals and organizations within the framework of the KVKK and relevant legislation:
Payment Providers: Banks and electronic payment infrastructure providers
Shipping and Logistics Companies: For delivering orders
Legal and Administrative Authorities: Upon official request
All data sharing is conducted securely and in compliance with legal regulations.
6. YOUR RIGHTS REGARDING YOUR PERSONAL DATA
Under Article 11 of the KVKK, you have the following rights:
To learn whether your personal data is being processed
To request information regarding your processed data
To request correction or updating of your data
To request deletion or anonymization of your data
To object to outcomes against you resulting from automated systems
To request information about the sharing of your data with third parties
7. HOW TO EXERCISE YOUR RIGHTS
You may submit your requests regarding your personal data either in writing or by emailing info@apesan.co. Your application will be responded to free of charge within a maximum of 30 days.
8. DATA RETENTION PERIOD
Your personal data will be stored for the durations prescribed by applicable legislation:
Order, billing, and payment data: 10 years
Customer service records: 3 years
Cookie data: 1 year
At the end of the retention period, your data will be deleted, destroyed, or anonymized.
9. PRIVACY POLICY AND COOKIES
The www.apesan.co website uses cookies to enhance the user experience. You can find detailed information about our cookie practices in our Privacy and Cookie Policy.
10. CHANGES AND UPDATES
This Clarification Text may be updated. Updates will be announced via www.apesan.co.
11. CONTACT INFORMATION
📍 Data Controller: Personas Dijital Satış Pazarlama Tasarım Yazılım Sanayi ve Ticaret Limited Şirketi
📍 Address: İkitelli OSB Mah. Dersan B-Blok Sk. B Blok No:1/130 Başakşehir / İstanbul
📧 Email: info@apesan.co