Agreements

PRIVACY AND COOKIE POLICY

1. INTRODUCTION

This Privacy and Cookie Policy sets forth the principles regarding the processing of customers’ personal data and the use of cookies in the scope of e-commerce activities carried out by Apesan Otomobil Paspası Sanayi ve Ticaret Limited Şirketi (“the Company”) operating at www.apesan.co.

The Company places great importance on the protection of personal data in accordance with the Law on the Protection of Personal Data No. 6698 (KVKK) and related legislation.

2. PROCESSING OF PERSONAL DATA

2.1. Collected Personal Data

The Company may collect the following personal data in relation to user transactions carried out on www.apesan.co:

Identity Information: First name, last name, Turkish ID number (if required), date of birth
Contact Information: Phone number, email address, delivery address
Payment Information: Credit/debit card details (processed by the payment provider)
Order and Billing Information: Purchased products, order number, billing details
User Activity: Website navigation data, IP address, device information

2.2. Purposes of Personal Data Processing

The collected personal data is processed for the following purposes:

Receiving, processing, and delivering orders
Managing customer service and support processes
Conducting payment transactions
Improving products and services
Managing advertising, marketing, and promotional activities
Fulfilling the Company's legal obligations

2.3. Retention Period of Personal Data

Personal data is retained for the duration necessary to fulfill the purposes outlined above and will be deleted, destroyed, or anonymized upon expiration of the legally mandated retention periods.

3. USE OF COOKIES

3.1. What Are Cookies?

Cookies are small data files stored in your browser when you visit a website. www.apesan.co uses cookies to improve user experience, enhance services, and conduct analytics.

3.2. Types of Cookies Used

Type of Cookie

Description

Essential Cookies

Enable the core functionalities of the website.

Performance Cookies

Analyze how users interact with the website.

Advertising Cookies

Deliver ads tailored to users’ interests.

3.3. Managing Cookies

Users can block or delete cookies through their browser settings. Detailed cookie management options can be accessed via the ‘Cookie Settings’ tab on www.apesan.co. However, disabling some cookies may affect the proper functioning of the website.

4. SHARING OF PERSONAL DATA WITH THIRD PARTIES

Personal data may be shared with third parties due to legal obligations or for the following purposes: